The evolution of customer experience – from personalisation to individualisation
Personalisation, individualisation, customer experience. Whatever you call your approach to customer engagement, it’s about demonstrating mutual value exchange.
Get your multi-channel marketing strategy firing on all cylinders with actionable insights from these blog posts, webinars, guidebooks, infographics and more…
Personalisation, individualisation, customer experience. Whatever you call your approach to customer engagement, it’s about demonstrating mutual value exchange.
Reach your customers with personalised dynamic display ads with RedEye’s Criteo API Integration.
Making use of customers’ behavioural, transactional, and engagement, can help you to deliver more tailored and engaging content that can lead to benefits like customer loyalty.
As consumers have become savvy to marketing strategies and turned off to mass mailings of the 'same old same old', it is more important than ever to address what you are sending.
Managing quality can be likened to assembling scaffolding; if the components and construction of the frame are not of sufficient quality, then the higher you build the more risk there is of it all tumbling down.
How accurate is the customer data that you hold? Could the development of your Single Customer View have been enhanced by improving the accuracy of your customer data?
Marketers strive for the holy grail of securing long lasting customer loyalty – but what does loyalty look like in 2021?
RedEye is excited to announce its latest integration with Trustpilot, helping brands create a seamless review experience for customers.
Consumers care more about customer experience now than ever before. 80% say experience is equally as important as the product or service.
We are delighted to announce that G2 has awarded RedEye a leader status within the Marketing Automation category from their Summer 2021 report.
Apple announced Mail Privacy Protection for their Mail app on iOS15. To help you out we posed some of these pressing questions to three internal experts.
Retained customers are a huge revenue generator. Brands can save valuable time and resources by focusing their attention on retaining customers.