“On our post purchase workflow, the email and SMS campaigns can be connected to each other either by a time delay or rules based on a customer’s activity. It’s very intuitive to use and I can personalise the SMS content with customer data from our SCV.”

“We knew marketing automation was the answer, but we didn’t have the expertise inhouse to start it from scratch ourselves. We chose RedEye as our partner as their team became our team enabling us to grow at a faster pace.”

“Since moving over to RedEye they have exceeded our expectations with the level of strategic support and ideas they have provided to help grow Fragrance Direct, in comparison to our previous supplier. All of which has helped us see an impressive increase in performance with email revenue up by 72% when compared to what we achieved with our previous supplier.”

“I really enjoy working with RedEye on Sky’s Abandoned Basket programme. RedEye strive to push the programme forward, always coming up with new initiatives to try. They are also very accommodating to Sky’s quick pace which is essential. I hope we work together for many more years to come.”

“We are really pleased we made the move to RedEye. The platform is easy to use; the RedEye team are very knowledgeable and always happy to help. The migration went smoothly, and we have already seen significant improvements across all KPI’s compared to our old ESP.”

“We’ve gone from sending one or two emails a week to sending almost every day. Our open rates have increased to nearly 40%, click-throughs are averaging about 6% and conversion rate has over doubled.”

“We are extremely pleased with the results RedEye have helped us to achieve in our first year together. We truly feel like they are in it with us, supporting our growth with an email campaign programme that aids us in targeting our different groups of customers with a personalised approach, which has driven fantastic results.”

“The exponential growth of Travelodge’s CRM programme in the past couple of years has been credited to the sophisticated technology of RedEye’s Contour platform coupled with the skill, creativity and experience of their team.”

“I have been very impressed with how simple and intuitive the RedEye platform has been to use. With a small and nimble team, it was important for us to have a flexible and versatile platform that we could rely on to help us to deploy the scale and sophistication of personalised lifecycle campaigns that you might expect from a much larger team.”

“I am impressed with every staff member I have dealt with at RedEye. It was clear that there was a commitment to help us as much as possible and as quickly as possible. I feel we have made a great choice in our email marketing partner.”

“We worked with RedEye to implement their Predictive Modeller to help us identify our customers who were most likely to leave. The Churn Model gave us the opportunity to act before it was too late. We saw an 8.8% increase in retention.”

“Since moving over to RedEye they have exceeded our expectations with the level of strategic support and ideas they have provided to help grow Fragrance Direct, in comparison to our previous supplier. Let alone their help in enabling us to get the most out of the RedEye platform, but the account management team have been a pleasure to work with from a smooth onboarding, to the day-to-day.”

“We’re delighted with the increase in conversion on our post purchase and post quote journey with the addition of SMS. RedEye identified the gap in our customer journey and made the recommendation. It was far easier than I’d imagined to implement.”

“The team at RedEye know our brand and processes as well as we do, as we have been working with them closely for over 10 years and they have been a massive help in improving our online sales conversions.”

“RedEye has supported HomeServe over the past 9 years providing an excellent service, with care, collaboration and expertise. Our long term relationship has contributed to ensuring we enhance the opportunities for our email marketing automation campaigns.”

“RedEye shared with us a campaign planning document that we have since adopted internally as our standard communication strategy template. We all went away from the meeting full of ideas.”

“Our dedicated RedEye client services team build and deploy all our email campaigns and are always responsive and on hand to help with any query, big or small! We couldn’t have asked for better support or overall service.”

“I have been delighted by the dedicated team at RedEye who have supported us each day on whatever we needed, whether that is design support, campaign creation or ideas on how we can drive up engagement and conversions – ensuring that we are always getting the most of the platform and our campaigns.”

“With the support of RedEye’s account management team and their frequency optimisation strategies, email has gone from a supporting channel to one of the main drivers of our revenue.”

“RedEye have been a crucial supplier for us during these unprecedented times. Their feature-rich self-service platform has allowed us to respond effectively to the covid-19 crisis at all hours and the Account team have been fantastic.”